Azura Credit Union is a not-for-profit financial cooperative that provides banking and financial services to its members. Headquartered in Chicago, Azura has over 50,000 members and manages over $500 million in assets. Azura offers a full range of banking and lending solutions including checking and savings accounts, credit cards, auto loans, mortgages, commercial lending, and more. Membership is open to those who live, work, worship, or attend school in the counties of Cook, DuPage, Kane, and Will in Illinois.
Accessing the Azura Credit Union Login Page
To access your Azura Credit Union accounts online, you will first need to navigate to the login page. This can be done by going to www.azuracu.org and clicking on the “Log In” link in the top right corner of the homepage.
This will open the Azura CU login page where members can enter their credentials to access online and mobile banking services. On this page, you will need to enter your member number and password in order to proceed.
Logging In to Online Banking
To log in to Azura Credit Union’s online banking platform:
- Enter your member number in the first login field
- Enter your password in the second login field
- Click the “Log In” button
If you enter the correct login credentials, you will be directed to the main online banking dashboard where you can view account balances, transaction history, transfer funds, pay bills, and more.
If you have trouble logging in or forget your member number or password, Azura offers account recovery options discussed later in this article.
Resetting Your Password
If you forget your password or want to change it for security purposes, you can easily reset it on the Azura login page. Here are the steps:
- On the login page, click on “Forgot password?” underneath the password field
- Enter your member number and click “Continue”
- Select how you want to reset your password: via email or security questions
- Follow the onscreen instructions to create a new password
- Login with your new credentials
Resetting your password regularly can help keep your account more secure against unauthorized access.
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Troubleshooting Login Issues
Sometimes technical issues may prevent you from logging into your Azura Credit Union accounts online. Here is some troubleshooting advice for common login problems:
- Verify login credentials: Double-check that you are using the correct member number and password combination. Passwords are case-sensitive.
- Check account status: Make sure your accounts are active and in good standing. Accounts that are locked, closed, or restricted may not allow online access.
- Clear browsing history: Try clearing your browser history/cache then attempt logging in again in a new browser window.
- Contact Azura CU: If the login issues persist, contact Azura’s 24/7 support line or visit a branch to get help restoring online access.
Managing Account Security
To help keep your Azura Credit Union accounts secure, be sure to take advantage of the available security features:
- Enable two-factor authentication: Add an extra layer of login security by requiring a time-based one-time passcode in addition to your password
- Create a strong password: Use a long, complex password that would be difficult for others to guess. Include uppercase, lowercase, numbers, and symbols.
- Avoid public computers: Only access your accounts from personal devices and avoid using public computers.
- Monitor account activity: Frequently review accounts and transaction histories to identify any suspicious activity.
- Update contact information: Keep your email, phone, and address updated so Azura can reach you about account notices.
Azura Credit Union Mobile App Login
In addition to the online banking platform, Azura Credit Union offers a mobile banking app for iOS and Android.
You can download the Azura CU Mobile App from the Apple App Store or Google Play Store. The app login uses the same member number and password as the online banking platform.
The Azura mobile app allows you to:
- Check balances
- Manage transactions
- Pay bills
- Deposit checks
- Find ATMs and branches
- Contact customer service
Getting Help with Login Issues
If you try the troubleshooting tips but still cannot log into your Azura Credit Union accounts, assistance is available through:
- Call center: Contact Azura CU’s member services line at 1-800-555-5555 which is available 24/7
- Chat support: Message customer support for help directly within online or mobile banking
- Visit a branch: Go to a local Azura CU branch where a member services representative can assist you in person
No matter which option you choose, the Azura support team can help investigate what is causing the login failure, make necessary corrections to your account access, and ensure you regain online and mobile banking functionality.
Conclusion
The Azura Credit Union login page is the gateway to accessing convenient digital account management as well as potential issues preventing account access. Protecting your login credentials and understanding troubleshooting tips is key to resolving common online and mobile banking problems. With robust security features and readily available support, Azura members can feel confident in the accessibility and safety of their finances 24 hours a day.
